Warranty Registration - Important Notes.

You must register your stove within 60 days of installation to qualify for the extended warranty.

Simply fill in this form to ensure you receive the full benefits of your warranty.

*Our 7-year extended warranty only applies to stoves purchased through our approved dealer network and registered within 60 days of installation.

To qualify for the extended 7-year warranty, your appliance must be installed by a registered HETAS or OFTEC installer. If you are planning a self-install, then you must provide a copy of your Building Control Certificate sign off sheet when registering your stove in order to qualify.

Any Clock stove purchased via a 3rd party or online will carry a statutory 12-month warranty and call out charges will apply.

Step 1 – Purchase & Installer Information

Business Details
If you cannot find the business in the dropdown above, please enter the business name and address here.
Fitting date *

Step 2 – Your Details

Each stove has a unique reference number which can be found on the back of the stove (or underneath if you have purchased the double sided stove). This number is essential when registering your Stove with us and must be kept in a safe place once your appliance is commissioned.

Step 3 – Feeback

We would love to hear your experiences on buying a Clock product. We aim for 100% customer satisfaction, and as we are a small, independent company, your opinion really matters to us.
Marketing Feedback

How will we use this information?

Your personal details will be held by Clock Woodburners and will only be used in conjunction with your enquiry. Please read our privacy policy for more information.

Benefits of registering your warranty include:

Why register?

By registering your new stove with Clock, your stove will be covered under our 7-year warranty*. Put your feet up and enjoy your new stove with added peace of mind.

Prize Draw

Each month we hold a prize draw with some great woodburner stove accessories up for grabs. Submit a photo of your new Clock Woodburner to be in with a chance. Send your photo to hello@clockwoodburners.co.uk

Looking for a spare part or accessory?

Head over to our dedicated spares and accessories website where we stock everything from stove fans to replacement rope seals, with UK wide delivery.

Visit our Spares & Accessories site